Frequently Asked Questions

Our pricing depends on the size of your home and the type of clean you need. Standard recurring cleans start around $120 for a typical 2-bedroom home. Deep cleans and move-in/out cleans are priced higher due to the extra detail involved. We provide free, no-obligation quotes tailored to your space — just reach out and we'll give you an exact price.

Yes. Safipro Cleaning is fully bonded and insured. This means you're protected in the unlikely event of accidental damage or loss during a cleaning visit. We carry comprehensive general liability insurance and all team members are covered under WSIB (Workplace Safety and Insurance Board).

We use high-quality, eco-friendly cleaning products that are safe for children, pets, and people with allergies. Our products are effective against dirt, grease, and bacteria without harsh chemicals. If you have specific product preferences or sensitivities, let us know and we'll accommodate your needs.

You choose a frequency that works for you — weekly, bi-weekly, or monthly. We schedule a consistent day and time, and our team arrives on schedule every visit. Recurring plans offer the best value since you receive discounted rates compared to one-time bookings. You can pause, skip, or cancel anytime with 48 hours' notice.

A deep clean goes beyond our standard service. It includes everything in a regular clean plus interior appliance cleaning (oven, fridge, microwave), baseboard and trim wiping, light fixture dusting, inside cabinet fronts, window sill detailing, and thorough scrubbing of tile grout in kitchens and bathrooms. It's ideal for first-time customers or seasonal refreshes.

No, you don't need to be home. Many of our clients provide a spare key, garage code, or smart lock access. We treat every home with the utmost respect and care. If you prefer to be home, that's perfectly fine too — our team works efficiently and stays out of your way.

We recommend a quick tidy-up before we arrive: pick up clothes, toys, and personal items off the floor so our team can focus on actual cleaning. Clear kitchen counters and bathroom surfaces as much as possible. Secure any valuables or fragile items. You don't need to pre-clean — that's our job!

We proudly serve Windsor and the surrounding Essex County communities including Tecumseh, LaSalle, Amherstburg, Lakeshore, and Essex. If you're in a nearby area not listed, contact us — we may still be able to help. We're expanding our service area regularly.

Your satisfaction is our top priority. If you're not happy with any aspect of our service, contact us within 24 hours and we'll return to re-clean the areas in question at no extra charge. We stand behind our work with a 100% satisfaction guarantee.

We recommend booking at least 3–5 business days in advance to secure your preferred date and time. For recurring plans, once you're set up, your spot is reserved automatically. During busy seasons (spring cleaning, holidays, move-in/out periods), we suggest booking 1–2 weeks ahead.

Yes, we bring all cleaning supplies, products, and equipment — including vacuums, mops, microfibre cloths, and specialty tools. You don't need to provide anything. If you prefer we use your own vacuum or specific products, just let us know in advance.

Absolutely. Every home and business is different, so we offer fully customizable cleaning plans. You can add or remove specific tasks, focus on priority areas, and adjust your schedule as needed. During your initial consultation, we'll work with you to build a plan that fits your lifestyle and budget.